Job Reference: NCU 3/2024 Closing Date: 07/06/24
Man Duties and Responsibilities
Administration
- Keeping systems up to date, documenting, photocopying and filing of correspondence as required;
- Balancing and Lodging receipts, processing loans within agreed limits set by the management and board;
- Balancing cash on a daily basis;
- Preparing lodgements and depositing lodgements in the bank;
- Completion of month end reports and balancing;
- Preparation of reports for Treasurer, Manager, Committees and Board.
Member Service
- New account set up and communication to new members;
- Processing of standing order payments;
- Checking of dividends and posting to members accounts;
- Dealing with members queries e.g. lodgements and withdrawals;
- Issuing documentation and items of general information to members and non-members as directed.
- Co-operation with manager in the development and/or implementation of new services
Skills and Experience
- A minimum of 2 years' experience in a busy office environment;
- Experience of handling cash / cash transactions;
- Customer service experience;
- Proficient in the use of MS Office.
- Strong communication skills that will be required in working with members, non-members, suppliers, team members and managers;
- The ability to work independently taking ownership and responsibility for duties, with the ability to use initiative to identify solutions to issues.
Salary Details
Starting rate: £13.00 per hour
Increasing to £14.00 upon successful completion of probation (6 months)
Increasing to £15.00 per hour after 2+ years of experience.
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